Spokane Regional Transportation Management Center (SRTMC)

Frequently Asked Questions


  1. I have the latest version of Java installed. Why can't I view the streaming video anymore?

    Unfortunately, the latest version of Java is not compatible with our streaming media server. The streaming media server is an obsolete product, and it doesn't meet Java's new security requirements. Since it's no longer being developed, there is no update available to fix the problem. We don't currently have an estimate for when the system will be replaced. Until then, your best option is to rely on the still images and the flow map to identify traffic slow-downs.

  2. Are there plans to include construction and incident information from roadways that are not state highways?
    A: SRTMC is working with all the partner agencies on processes to include events on city streets and county roads on the map. We expect this to be in place in the coming months. Please watch this site for further updates.
  3. How do I find out if the roads I plan to drive are open during the winter?
    A: SRTMC is working with all the partner agencies on processes to include events on city streets and county roads on the map. We expect this to be in place in the coming months.
  4. How do I find the closest bus stop?
    A: Spokane Transit has all bus stop and bus schedule information on their web site, at http://www.spokanetransit.com. You can also call (509) 328-RIDE (7433) for both automated and personal assistance.
  5. How do I get my road cleared of snow?
    A: Call (509) 477-2666 for information on Spokane County roads during major snow events. Information for the Cities of Spokane and Spokane Valley can be found in the following pages: www.spokanestreetdepartment.org/snowplow.htm and http://www.spokanevalley.org/content/124/938/243/956/487/default.aspx
  6. How often do the snapshots update?
    A: The snapshots update approximately once per minute, but you may need to refresh the window to see the update.
  7. I was involved in an accident near one of the cameras. How can I get a copy of the video from that day?
    A: The SRTMC does not record traffic video, so we are unable to provide any tape of the event.
  8. What agencies are participating the operation and funding of the TMC?
    A: The TMC is jointly managed by the Washington Department of Transportation's Eastern Region, the City of Spokane, The City of Spokane Valley, Spokane County, Spokane Transit Authority and the Spokane Regional Transportation Council.
  9. What is 511?
    A: Real time traffic and weather information is available by simply dialing 5-1-1 from most phones. The system builds upon the highly successful Washington State Highway hotline previously accessed through 1-800 toll free numbers. It is updated every few minutes. More information about 511 is available at the following web site:
  10. What is the significance of the colors on the traffic map?
    A: The colors represent an average speed, compiled over a two minute period. Green is 45 MPH and over, yellow is 35 MPH to 45 MPH, red is 25 MPH to 35 MPH and black is everything below 25 MPH.
  11. Who do I call if I know of a malfunctioning traffic control device? For example, I know of a stop sign that has been knocked down.
    A: Please call the TMC at (509) 343-6401 and talk to an operator. They will route the problem to the appropriate jurisdiction for fixing the problem.
  12. Why can't I see the streaming video?

    The streaming video from our traffic cameras uses Java technology.  Your computer must have Java installed, and the Jave plug-in must be enabled in your web browser in order to run the BroadWare applet that displays the video.  If prompted, you need to accept the digital certificate before the applet can run.

  13. Why does the website stop my streaming camera feed?
    A: The streaming camera feed is the most bandwidth-intensive part of the SRTMC website. Limiting the duration of the feed allows more users to view the stream.