FAQ

Just visit https://public.govdelivery.com/accounts/WADOT/subscriber/new? to access text and email messaging services. When you get to the subscriptions list page, find the region you're interested in and select the types of reports you want to receive. Traffic and travel updates are for events such as collisions, and road conditions are for reports during the winter that impact travel.

The SRTMC does not record the traffic cameras, or store snapshot images, so we are unable to provide any historical video.

Please call the TMC at (509) 343-6401 and speak to an operator. They will route the information to the appropriate agency.

Bus stop and bus schedule information can be found on the Spokane Transit Authority's website at http://www.spokanetransit.com/. You can also call (509) 328-RIDE (7433) for both automated and personal assistance.

The camera snapshot images update approximately once per minute, but you may need to refresh the window to see the update.

The streaming camera feed is the most internet bandwidth-intensive part of the SRTMC website. Limiting the duration of the live video feed allows more users to access the stream.

Real-time traffic and weather information is available by dialing 5-1-1 from most telephones. The system builds upon the highly successful Washington State Highway hotline previously accessed through toll-free numbers. It's updated every few minutes. More information about 511 is available at http://www.wsdot.wa.gov/traffic/511/

SRTMC is working with all the partner agencies on processes to include events on city streets and county roads on the map. We expect this to be in place in the coming months. Please watch this site for further updates.

The TMC is jointly managed by the Washington Department of Transportation's Eastern Region, the City of Spokane, the City of Spokane Valley, Spokane County, Spokane Transit Authority, and the Spokane Regional Transportation Council.

SRTMC only displays active travel information. If you click on the Travel Impacts, Road Conditions, or Road Work buttons and there is no current event, nothing will be displayed.

The traffic map refreshes approximately every two minutes. The map will appear to not update if there are no changes in the traffic flow data.

To accomodate the ability to start over, refreshing the website takes a user back to the home screen. However, changes are being made to modify this behavior. Stay tuned!

Speed limits vary from location to location, so if the roadway is indicating "green" that means traffic is flowing at or near the posted speed limit. If the roadway is indicating "yellow" that segment of the road is flowing at roughly 1/2 the posted speed limit. Red indicates "stop & go" traffic, and black indicates a major incident that has brought traffic to a stand still.

The favorites group was created in order for you to select and monitor the cameras you would most often visit. You may add as many cameras as you like.

While the camera popup is open you can click on the favorite's star at the bottom right of that window. This will add the seleced camera to the SRTMC website list of favorites, which is found by expanding the list view at the right side of the browser window.

The SRTMC website is built using the HTML5 language. To stay compatable with older and unsupported browsers we enabled Flash as a fallback for video streaming. You will need to enable Flash in your browser in order to view our streams if you receive the Flash notification. 

Microsoft has stopped supporting older version of its Internet Explorer web browser (versions 9 and below). By ensuring that your Internet Explorer is version 10 or higher, the streaming video should function. For more information or help visit http://windows.microsoft.com/en-US/internet-explorer/download-ie.